software updating

Discuss any of the full size solid state XDCAM camcorders here.
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Robin
Posts: 79
Joined: April 26th, 2012, 9:25 am

software updating

Post by Robin » July 24th, 2012, 4:34 am

Hi

I updated my PMW500 to version 1.2.. during phase two I noticed to much panic.. that the VF had gone "dead" and it looked like there was no power or some problem.. so i just took it into Sony down the road and they did it all for free ! thanks Sony.. my question is .. is it normal for this to happen,Sony said it was.. and if so I really think they should say that in the read me,s.. instead of just saying no messages in the VF in phase 2 !!
alisterchapman
Site Admin
Posts: 431
Joined: February 1st, 2011, 7:43 pm

Re: software updating

Post by alisterchapman » July 29th, 2012, 6:23 pm

Yes' it is quite normal as at this point in the process the camera has no operating system other than a boot loader that installs the software.
Robin
Posts: 79
Joined: April 26th, 2012, 9:25 am

Re: software updating

Post by Robin » July 30th, 2012, 3:13 am

Ok thanks sir..
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