Help!! PMW-500 Error Message

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jim2500pi
Posts: 4
Joined: May 22nd, 2011, 8:42 pm

Help!! PMW-500 Error Message

Post by jim2500pi » April 28th, 2014, 7:31 am

This is a bit of a mystery.

I've been using my PMW500 for over three years and have been tapeless for nearly 7. I've never had an problems.

Yesterday, I was filming a football match. All was fine until i tried to copy the sxs card in my Mac. The card is unreadable.

When I try and read the card in my camera it says 'Cannot use media in UDF mode' I can't even reformat the card in the camera. It's a 32gb sxs-1

Other cards record fine and there was no indication of any problem whilst recording. The card wasn't removed prematurely.

I'm lost with this.....has anyone had anything vaguely similar? I hope to god its the card not the camera. The card is 3 years old but has only had moderate useage and is looked after.

Any thoughts??

james
alisterchapman
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Posts: 426
Joined: February 1st, 2011, 7:43 pm

Re: Help!! PMW-500 Error Message

Post by alisterchapman » July 17th, 2014, 6:52 pm

Camera was probably set to the wrong mode. The camera can be in either UDF or FAT mode. The camera cannot use a FAT formatted card in UDF mode and vice-versa.
jim2500pi
Posts: 4
Joined: May 22nd, 2011, 8:42 pm

Re: Help!! PMW-500 Error Message

Post by jim2500pi » July 18th, 2014, 7:59 am

No. Afraid not. Turns out it was a card failure. Back to Mr. Sony I'm afraid. A bit worrying - the first complete card failure in 7 years of shooting tapeless
alisterchapman
Site Admin
Posts: 426
Joined: February 1st, 2011, 7:43 pm

Re: Help!! PMW-500 Error Message

Post by alisterchapman » July 31st, 2014, 8:20 am

Sorry to hear about that. It is exceptionally rare.
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