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Thumbnails menu grayed out on my FS7

Posted: September 27th, 2018, 9:28 am
by nick76
I have just purchased a used FS7 and have been learning from Doug Jensen's excellent online tutorials on Vimeo.

I have a problem with Thumbnails in the menu. When I click on it to watch the recorded clips I get the message: 'Can't access the file'. However, if I assign the Thumbnails function to one of the three available buttons I can see the thumbnails and play the clips. Not sure what's going on here. Any advice would be gratefully received.