PMW-350 error code E-15030

[Rohan Dadswell]

Has anyone else had this error code come up? is it an easy fix?

Camera seems to record fine but I'm unable to change the output of the SDI/HDMI - it is stuck at 576p (which I've never used)
If I try to change output format the error code E-15030 comes up and the camera needs to be powered down.

Have dropped the camera off at the retail/rental place I got it from but they were scratching their heads a bit and are passing the issue back up the line, which could take awhile to happen.

Have had two of these cameras for the last ten months and up until now had been really happy with their performance.

[Rohan Dadswell]

Local dealer installed version 1.3 (up from 1.1) but made no difference to the SDI out or error code.
Camera has now been sent to Sony Australia for them to look at.

[alisterchapman]

Thanks for the update. Not good news

[Rohan Dadswell]

Camera has returned from Sony.

They said that this was a 'known issue' - they reflashed the camera & reinstalled the firmware (whatever that really means) and all is now good.
Said it shouldn't happen again with the new firmware (ver1.3) so I'd recommend that people update their camera before they get caught out.