Page 1 of 1

Help!! PMW-500 Error Message

Posted: April 28th, 2014, 7:31 am
by jim2500pi
This is a bit of a mystery.

I've been using my PMW500 for over three years and have been tapeless for nearly 7. I've never had an problems.

Yesterday, I was filming a football match. All was fine until i tried to copy the sxs card in my Mac. The card is unreadable.

When I try and read the card in my camera it says 'Cannot use media in UDF mode' I can't even reformat the card in the camera. It's a 32gb sxs-1

Other cards record fine and there was no indication of any problem whilst recording. The card wasn't removed prematurely.

I'm lost with this.....has anyone had anything vaguely similar? I hope to god its the card not the camera. The card is 3 years old but has only had moderate useage and is looked after.

Any thoughts??

james

Re: Help!! PMW-500 Error Message

Posted: July 17th, 2014, 6:52 pm
by alisterchapman
Camera was probably set to the wrong mode. The camera can be in either UDF or FAT mode. The camera cannot use a FAT formatted card in UDF mode and vice-versa.

Re: Help!! PMW-500 Error Message

Posted: July 18th, 2014, 7:59 am
by jim2500pi
No. Afraid not. Turns out it was a card failure. Back to Mr. Sony I'm afraid. A bit worrying - the first complete card failure in 7 years of shooting tapeless

Re: Help!! PMW-500 Error Message

Posted: July 31st, 2014, 8:20 am
by alisterchapman
Sorry to hear about that. It is exceptionally rare.